TIRED OF NOT BEING SUPPORTED?
Switch to a quality IT Service Provider
A lot of people have been horrified at just how little "support" they get from their IT support company...
Your IT team is doing a great job to advance your business. Without help though, your company might be facing a multitude of challenges that rob you of valuable opportunities for growth and improvement.
Why do I have to wait so long?
It takes some IT companies hours, or even days to respond to a basic request.
I keep having the same issues.
Ongoing issues means the current provider either doesn't care to resolve underlying issues or they don't know how to.
They need to "relearn" my systems every time.
Technicians shouldn't need to relearn a business systems in order to support them. In larger entities, customers can be seen as "just a number."
They can't seem to keep up with my growth
Maybe it's regarding technology planning, response times, or resolution times.
They say it's not their job.
A lot of tech companies play the finger pointing game. They say it's the problem of the internet or copier company. As the IT service provider, they should be managing technical vendors.
We had a cybersecurity incident!
No system is ever 100% safe, but an incident is a pretty good sign that the IT provider may not be taking sufficient measures to keep your business safe and operational.
The RIGHT way to do IT Support
We’re here to help you achieve the best results for your organization. Our team of experts is dedicated to enhancing your security, boosting performance, and taking care of all your IT needs in the most efficient and cost-effective way possible. With our support, you’ll have access to specialized skills and resources that can make a real difference for your business.
Access to specialized skills and resources
Improved security and performance
Increased efficiency and reduced costs
Proactive Maintenance and Monitoring
We've Got This!
When we manage your IT we take ownership of it. We handle it right and get things resolved. Need to talk to another vendor about technology? We'll do that for you so you don't have to stress about it.
Fast Response Times
No need to wait days, or even hours. Calls get answered right away and emails get replied to promptly.
We Speak English
Not only are we fluent in technology, but we don't spout industry jargon at you. We communicate so you know exactly what is going on.
Trusted Partner
Your IT needs change over time. We stick with you as a trusted advisor to keep you productive and on track.
If you're even slightly dissatisfied with your current IT support company,
we really should talk.
Some things to know before we talk:
- It's just an exploratory conversation at this stage.
- There's no commitment to buy anything, ever.
- I'm not going to bad mouth your existing IT company. I'd rather focus on making your life easier.
- No matter how long you have left on your existing contract, we should still talk.
- I'll freely give you as much strategic advice as you'd like. Helping businesses be more productive and profitable through the correct use of technology is what I love to do.
We've got you covered
Xentric Solutions has been awarded
"Top Managed Provider" and "Best Managed IT Provider" in Los Angeles
Get Started Today!
Review your IT with a "no-strings attached" 15-min meeting with Arthur.
Not quite ready yet?
No worries, it’s a lot to digest.Â
For now, why don’t you grab our infographic Guide to Transitioning to a New IT Service Provider.
– absolutely FREE.
And when we say free we mean it, no email forms to fill out or paywalls to get by. It’s truly free.
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Also make sure to see how we approach Managed Services so you understand how we do things right!
Here’s a couple choice blog posts on the subject of Managed IT Support.
You might also be interested in our business guide comparing contracted IT vs break/fix.
Feel free to check out all of our Blog Posts, Business Guides, Tech Blog, How To Videos, Tech Tips, and more!