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Your Trusted IT Support Partner in Los Angeles

Award Winning IT Service Provider 
Serving Greater Los Angeles
since 2014

“They know their stuff, work hard to provide the best customer service possible, and make themselves available when you need them most.”
Los Angeles IT Support Customer
Karla Waymire
Waymire Law Group, APC

IT Support Los Angeles:
How Xentric is redefining business technology
since 2014

Running a business in Los Angeles comes with its own set of challenges, and keeping your technology up and running shouldn’t be one of them. Whether you’re a small startup or an established business, you rely on IT to keep things moving—yet most of us have experienced the frustration of things going wrong at the worst possible moment. That’s where Xentric comes in.

At Xentric, we’re calling out the typical IT support experience for what it often is—outdated, overly complicated, and honestly, not very helpful. Since 2014, we’ve been on a mission to re-imagine IT support for businesses by providing simple, reliable solutions that actually make a difference. With customer-focused, tech-driven support, we’re not just here to fix things when they break. We’re your partners in building a tech foundation that supports your growth, protects your data, and keeps your team productive.

Why Your Business Needs Reliable IT Support

Picture this: it’s Monday morning, and your team is ready to tackle the week. But then, disaster strikes—your internet goes down, your servers crash, or an important software update fails. Suddenly, productivity comes to a grinding halt, and you’re stuck waiting for someone to get things back on track. Sound familiar?

This is exactly the kind of problem we’re here to prevent. IT support isn’t just about fixing what’s broken—it’s about ensuring that those breakdowns don’t happen in the first place. At Xentric, we take a proactive approach to IT. Here’s why that matters:

  • Less Downtime

    Every minute your systems are down costs you time and money. Our proactive monitoring catches issues early, so you spend more time running your business and less time dealing with tech problems.

  • Data Security & Privacy Concerns

    Data is everything in today’s digital age. We implement robust cybersecurity measures to protect your business from cyber threats, so you can rest easy knowing your information is safe.

  • Increased Productivity

    With reliable IT support, your team can focus on what they do best—growing your business—instead of troubleshooting tech issues.

Managed IT Services: The Smarter Choice for LA Businesses

Managing IT in-house can be a hassle. Between maintaining servers, updating software, and keeping everything secure, it’s easy to get overwhelmed. That’s why many businesses in Los Angeles are turning to managed IT services—and with Xentric, you get a partner who handles it all.

Here’s why outsourcing your IT to a managed service provider (MSP) like Xentric makes sense:

  • Cost Effective

    Instead of hiring a full-time IT staff (which can be expensive), our managed services give you access to a team of experts at a fraction of the cost.

  • Always On

    We don’t just wait for things to go wrong. Our 24/7 monitoring means we’re constantly keeping an eye on your systems to catch and resolve issues before they affect your business.

  • Expert Advice

    With technology constantly evolving, it’s hard to keep up. We make sure you’re always using the latest and most efficient solutions for your business.

Our goal isn’t just to keep your technology running—it’s to help your business grow and scale. We provide tailored IT support that meets your specific needs, whether you’re a small business looking to expand or an established company that needs a more secure and efficient IT environment.

George Mkrtchyan, CEO and Co-Founder. Arthur Gaplanyan, President and Co-Founder

Xentric Solutions

21818 Lassen Street Suite A

Los Angeles, CA 91311

(818) 960-0900

IT Support with a Personal Touch

 

Let’s be honest—finding an IT company that really understands your business can feel like searching for a needle in a haystack. Most IT providers won’t take the time to understand the specific needs of your business, and many of them throw around jargon that leaves you feeling more confused than when you started.

At Xentric, we take a different approach. We believe in a customer-centric experience that focuses on understanding your goals and providing solutions that make sense for your business. 

We believe in treating your business like our own. When we partner with you, we take the time to understand your goals, your challenges, and the unique needs of your team. This isn’t a one-size-fits-all service—it’s a collaboration.

Here’s what you can expect from our IT support:

  • Friendly, Clear Communication: We won’t hit you with tech jargon. Our team explains everything in plain English, so you know exactly what’s happening with your systems.
  • Personalized Solutions: Every business is different, and we tailor our services to fit your needs—no cookie-cutter solutions here.
  • A True Partnership: We’re not just here to fix your tech problems. We’re here to help you grow, scale, and succeed through better technology.

Since day one, we’ve made it our mission to deliver technology with a human touch. Our founders, George Mkrtchyan and Arthur Gaplanyan, started Xentric because they saw small businesses getting left behind by tech companies that didn’t care. We wanted to change that. And we did.

"We have so much peace of mind knowing that we can reach out to them whenever we have slight hiccups with our systems."
Los Angeles IT Support Customer
Talia Nicoghosian
KCNS Law Group, LLP
Upcity Top Managed Provider Badge
Expertise Best Managed IT 2024
Upcity Cybersecurity Badge
CRN MSP 500 Award
Upcity Excellence Award

Cybersecurity: Safeguarding Your Business from Digital Threats

Let’s be honest—cybersecurity is one of those things everyone knows they need, but no one really likes thinking about. It’s like flossing. You know you should be doing it regularly, but it’s easy to push aside until there’s a problem. The thing is, in today’s digital landscape, putting off cybersecurity can mean serious trouble for your business. And we’re not just talking about annoying spam emails—we’re talking about hackers, ransomware, and potential data breaches that can hit your business where it hurts.

Small and mid-sized businesses are often easy targets for cybercriminals because they assume, “Oh, we’re too small to get hacked.” That couldn’t be further from the truth. The reality is that cyber attackers know small businesses don’t always have top-tier security measures in place, making them prime targets. That’s why at Xentric, we make sure your business has the right defenses to stay protected, without you having to become a cybersecurity expert.

Here’s how we help keep your business safe:

  • Advanced Firewalls & Encryption

    Think of these as the high-tech locks on your digital doors. We set up strong barriers to keep the bad guys out and your data safe.

  • Vulnerability Assessments

    We don’t just set up your defenses and call it a day. We regularly check your system for weak spots that hackers might try to exploit. It’s like having a security system that constantly upgrades itself.

  • Disaster Recovery Plans

    In the event that something does go wrong (because let’s face it, nothing is 100% foolproof), we’ll have a solid plan in place to get your systems back up and running with minimal disruption.

We’re not here to scare you—just to make sure that if and when something does happen, you’re ready. And that peace of mind? It’s priceless.

Problems Solved
0 +

We handle large projects and big issues, but we also snuff out the little things daily - so they don't become big.

Trusted by Critical Medical Legal Electronics Government Financial Education Organizations

Our cyber-security expertise is relied on in industries where privacy is the utmost concern

Customer Satisfaction
0 %

We have retained nearly all customers that have put their trust in us. Dare we call it love?

IT Support Packages Tailored for Your Business

At Xentric, we don’t believe in cookie-cutter solutions because no two businesses are exactly alike. Whether you’re a growing startup or an established company looking to streamline operations, your tech needs are unique—and so are our IT support packages.

We offer everything from full-service, 24/7 support to à la carte options that allow you to pick and choose the services that make the most sense for your business. Here’s a glimpse of what we offer:

  • 24/7 Monitoring and Support

    We keep an eye on your systems around the clock, so you can focus on running your business without worrying about your tech.

  • Cybersecurity Solutions

    We’ve already talked about this one, but it’s worth repeating—cybersecurity isn’t optional these days. We’ve got you covered.

  • Cloud Services

    Whether you're looking to migrate to the cloud or need ongoing support, we make sure your data is accessible and secure.

  • Helpdesk Support

    When your team has tech troubles, we’re just a call away. Quick, reliable helpdesk support ensures that your employees stay productive.

No matter what you need, we’ll craft a package that fits your business today, with the flexibility to grow as your needs change.

Is your tech holding you back?

Don’t let it. Take control of your business.

Why Los Angeles businesses choose Xentric Solutions

Alright, so now you’re probably wondering—what makes Xentric the right choice for IT support in Los Angeles? Good question.

It boils down to one thing: we’re in this for you. We didn’t build Xentric to just be another IT company; we wanted to change the way businesses think about technology. We’re not here to simply “fix” things when they break. We’re here to make sure your technology works for you—empowering you to grow, scale, and achieve your business goals. And we do it all with a personal touch that most IT companies just don’t offer.

Since 2014, we’ve been committed to providing the kind of customer-centric service that’s built on relationships, not transactions.

Need proof? Check out our UpCity and Google reviews to see what our clients have to say. Spoiler: they love us.

We’re top rated! Check out our public profile and reviews on:

Empower Your Business

It’s easy to transform your IT. Let us show you how!

1. Contact Us

Get a free 15 minute assessment

2. Let us guide you

We'll customize an IT strategy that fits your business.

3. Give the OK

We'll execute the strategy seamlessly

4. Results

You can spend time on your business instead of your tech.

Xentric Team

Find out how IT services can benefit your company.

Get Started Today!
Review your IT with a "no-strings attached" 15-min meeting with our President.

Super personalized experience. Communication was quick, easy, and to the point. As soon as I told Xentric my needs, they sent me the best options, and made sure that I was set up and ready to go ASAP.
Los Angeles IT Support Customer
Michelle Nabati
Nabati Law
2024 IT Services Buyers Guide

IT Services Buyers Guide

Trying to find the right partner to handle your IT?


It’s difficult. You probably don’t know technology very well, and all the companies seem the same.
It’s scary. There is a lot of risk involved in having a company take control of your tech.

 

So how do you make a decision?
Here’s how.

 

The IT Services Buyers Guide is a comprehensive 50-page book about selecting the right IT partner.

Download your copy – absolutely FREE.

And when we say free we mean it, no email forms to fill out or paywalls to get by. It’s truly free.

We simply want to empower you to find the right IT partner for your business (even if it’s not us).

We don’t just provide IT support for Los Angeles businesses, we provide business minded content to help you succeed.

There’s a library of Business Guides, Tech Blogs, How To Videos, Tech Tips and more, updated weekly.