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The Readiness Paradox: Your IT Might Be Holding You Back

How to Close the Gap Between IT Confidence and Readiness

Arthur Gaplanyan

Future Ready Tech

Chances are that you think your IT setup is top notch and can do everything your business needs it to. After all, you were advised it is “best in class” when you bought it and as you work daily things seem to running just fine — today. But is it ready for tomorrow?

According to the Kyndryl Readiness Report 2024, 90% of business leaders believe their IT infrastructure is exceptional, yet only 39% feel it’s prepared for future challenges. This contradiction, called the “readiness paradox,” is an all-too-common scenario for small to mid-sized businesses (SMBs).

Here’s where many SMBs hit a wall with their technology:

Aging Infrastructure: Nearly half (44%) of critical IT components like servers and networks are either at or nearing end-of-life. That’s like trying to run a marathon in sneakers you’ve had since college—doable, but risky.

Cybersecurity Risks: Cyberattacks are a top concern for 65% of business leaders, yet outdated systems are more vulnerable. Think of old IT like a rusty lock: not exactly hacker-proof.

Costly Maintenance: Outdated systems not only increase downtime but also eat up your budget in patchwork fixes instead of future-proof upgrades.


Lack of Agility: Struggling to adapt to new tech or market demands? Blame legacy systems that weren’t designed for the speed of modern business.

How IT Issues Impact Your Business


Still not convinced this is a big deal? Here’s how these gaps can directly affect your bottom line:

Lost Productivity: Downtime from old systems can grind operations to a halt, frustrating employees and customers alike.

Missed Opportunities: If you can’t scale quickly or adopt emerging technologies like AI, you risk losing ground to more agile competitors.

Security Breaches: The cost of a data breach isn’t just financial; it’s also about lost trust—a currency no business can afford to burn.

How to Make Your IT Future-Ready


So, what’s the fix? It’s not about throwing money at the newest tech but making smart, strategic upgrades. Here’s a game plan:

Start with an IT Health Check

Regularly assess your infrastructure. What’s working? What’s nearing end-of-life? Tools like IT observability platforms can provide valuable insights.

Tip: Think of this as your IT’s annual physical—better to catch issues early than face an emergency later.

Invest in Training

The latest tech is useless if your team doesn’t know how to use it. Ongoing training ensures your employees are ready to maximize new tools.

Bonus: Upskilling your team can boost morale and retention.

Adopt Cloud Solutions

Cloud-based infrastructure offers scalability, security, and cost-efficiency. It’s like switching from a flip phone to a smartphone—better in every way.

Streamline with Automation

Automating routine tasks not only reduces errors but also frees up your team to focus on strategic work. Imagine having a virtual assistant for your IT team—helpful, right?

Align IT with Business Goals

Sit down with your leadership team and map out how IT supports your big-picture goals. This ensures every upgrade drives measurable results.

Ready to Close the Gap?


The readiness paradox is real, but it doesn’t have to be your reality. By proactively modernizing your IT, you’re not just solving today’s problems—you’re positioning your business for long-term success.


Start with small steps: evaluate your current systems, prioritize key upgrades, and train your team. Before you know it, your IT won’t just feel ready—it will be ready. After all, in today’s fast-paced world, being prepared isn’t just an advantage—it’s a necessity.


Now’s the time to ask yourself: is your IT ready for what’s next? If the answer isn’t a confident “yes,” it’s time to make a change.