Copilot is bundled into many Microsoft 365 plans now. You may have noticed the new buttons or AI prompts. You might have even mentioned it in a team meeting or forwarded one of those Microsoft training links. But that does not mean the tool is being used in any meaningful way.

A lot of teams stick with what they know. They avoid the unknown, especially when no one is clearly explaining why the new tool matters or how it fits into their daily work. The result is predictable. Copilot sits unused. Or it gets treated like a novelty. And the business continues to run the way it always has, just with another tool collecting dust in the background.

What the Dashboard Tells You

Microsoft recently released something that could help: the Copilot Benchmarks dashboard. It does one simple thing well. It shows you how your staff is using Copilot. Not just a usage number, but patterns by role, activity, and comparison to similar-sized businesses.

This data can clear up a lot of guesswork.

You can see if anyone is actually using Copilot to summarize meetings, clean up reports, or draft content. You can check whether your team leaders are adopting it, or if it is limited to one or two curious employees. You can also see how your business compares to others in the area, both in your industry and beyond.

Low Usage Is a Signal, Not a Setback

If the numbers are low, that is not a failure. It is a signal. It means people may not understand the tool, or they have not been shown how it helps. You can respond by identifying where a quick training could make a difference, or by finding the folks who are using it well and letting them show others.

Use the Data to Ask Better Questions

For businesses that work with IT partners, this dashboard provides more clarity in those conversations too. It allows you to ask better questions. Not about installation, but about enablement. Is your provider helping your team apply the tool? Are they checking whether people are getting value from it? Are they tracking adoption or just assuming it will happen on its own?

Know Where You Stand Before You Decide What to Do

Software only helps if people know how and why to use it. Visibility helps you understand what is working, what is being ignored, and what needs more support.

This dashboard is not complicated. It is a straightforward way to find out whether a tool you are paying for is actually being used. If it is not, now you have the visibility to do something about it.